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"It's only a 5-minute job. " No it isn't. It is never just a 5-minute job. Yet how many times are staff asked to do someone a favour, just by fitting in a small, supposedly quick task? But, at the end of the day, what happens when the supervisor sees that the team member's own work has not been completed? Career Headway's workshop on Work Measurement aims to identify a method of measuring various items of work so that everything becomes a 5-minute job. This allows work to be managed more effectively, for staff to know what is required of them and for this to be measured in a constructive way that fits in with Performance Standards, Performance Appraisals and, if in place, Performance Related Pay. To get the best out of your staff, contact Career Headway. |